India is currently in the midst of an e-commerce revolution. The arrival of the Internet followed by the escalating growth of Web-based businesses is leading to e-commerce both on the B2B and the B2C sides. The e-commerce trends in India are in perfect accordance with the sweeping changes taking place in the global markets. Even the IT friendly Government has taken significant strides in the past few months to ensure that the economic climate is ripe for e-business.
As per a Nasscom - McKinsey study 1999, India has the potential to earn revenues worth US$ 10 billion by 2008 from e-business solutions. (Both the domestic and export markets put together).
As part of its survey on e-commerce, Nasscom also conducted a study on the plans and capabilities of software development companies in India. The study revealed that Supply Chain Management optimization and Customer Relation Management (CRM) are going to be one of the strongest drivers of the global e-commerce solutions market. And more than 72 percent of Indian software development houses were found to possess strong expertise in Supply Chain Management and CRM.
Some of the areas of e-commerce services available in India are:
- Legacy application integration
- Internet application integration
- EDI
- Migration to Web-based models
- New IT framework
- Integration with business strategie
- E-commerce training services
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